eTailor

SMTP Authentication

While most clients can successfully use their ISP's SMTP Outgoing mail server with no issues, for some clients a different scenario is needed. These clients typically primarily use a laptop, and travel between different broadband connections regularly (e.g. office->home, hotels, airports etc).

In this scenario, it is no longer possible to use an ISP's SMTP server, as if you connect to the internet from a different ISP, the original ISP will more than likely prevent you from sending out email.

We can provide a secure SMTP Outgoing mail server that works from any location that:

1) Provides an internet connection

2) Allows mail to be sent out (on port 25 and/or 465)

NOTE: Before using this service, you must contact eTailor and ask for information about the "SMTP Relay" service.

Please see the bottom of this page if you are looking for Outlook 2002 walkthrough rather than Outlook Express.

Setting up Outlook Express to use SMTP Authentication

 

1) From the Tools menu at the top of Outlook Express, select "Accounts"

2) On the next screen, select your active email account and then click "Properties"...

3) Once you are looking at the Properties window, select the "Servers" tab at the top of the window. Firstly, update the Outgoing SMTP mail server to 'smtp-auth.etailor.ie' (without the quotes).

Next, at the bottom of this tab, you should see a tickbox with the text "My server requires authentication". Check this tickbox, and the click the "Settings" button...

4) Tick the "Log on using" option, and enter your username and password as they were given to you by eTailor (using copy/paste if possible). Also, please tick "Remember password".

 

5) Finally, select OK on this window, and on all subsequent menus until you are back at the regular Outlook screen. It is advisable at this point to clear any items that might be in your "Outbox", and then restart Outlook.

 

Setting up Outlook 2002 to use SMTP Authentication

 

1) From the Tools menu at the top of Outlook, select " E-Mail Accounts"

 

2) On the next screen, Select "View or change existing email accounts" and click "Next"...

3) Choose the email account which you wish to update, and then click "Change".

4) On the next screen, you need to update the "Outgoing mail server (SMTP)" to 'smtp-auth.etailor.ie' (without the quotes).

5) On the bottom right of the same window, click "More Settings"...

6) In the "More Settings" window that will appear, select the "Outgoing server" tab, and tick the "My outgoing server (SMTP) requires authentication" tickbox. Select "logon using" and enter your SMTP username and password as given to you by eTailor...

 

7) IMPORTANT: Under the "Advanced" tab, make sure to tick "This connection requires SSL (secure socket layer)". Finally, select OK on this window, and on all subsequent menus until you are back at the regular Outlook screen. It is advisable at this point to clear any items that might be in your "Outbox", and then restart Outlook.

8) Process complete - please empty your 'outbox', restart Outlook and try a test send.

 

 

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